Customer service has evolved in the face of social media. At Silver Rock Funding, we have discussed time and time again the importance of having a solid web presence. Instagram was seemingly a casual photo-sharing app. However, statistics prove that engagement and daily users on the app are beneficial to small business owners. With social
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Finding ways to engage with customers is one of the core principles most small businesses believe is vital to company growth and success.  And with the advent of online review sites, small business owners now have a conduit to better engage with customers beyond in-store personal interfacing.   One small business owner in Santa Clarita, California
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